A How to article
Opening a Leave of Absence
There may come a time whereby you need to open a leave of absence–like disability, Compassionate Caregiver, Family Medical Leave Act (FMLA), Military Leave. Your main point of contact through the whole process will be our Total Absence Management partner, MetLife.
You, your manager, or your HR Business Partner can open your leave in 2 ways.
- Call MetLife at 1-800-220-1716 and select the prompt for Absence Management. A representative will ask you a few questions and will open your leave while you are on the call. You should leave that phone call with a confirmation of your claim numbers.
- Log into MetLife’s MyBenefits website. This allows you to access, manage and request a leave all in one convenient place. You can provide update notes for your leave coordinator throughout your time away. It makes it easy to track your absence history. As a first time user, select the Register Now button and follow the instructions. Select the “File a Claim or Submit an Absence” link and follow the step by step instructions.