Commuter Transit Impact during COVID-19
WageWorks has been working closely with transit and parking authorities nationwide to stay on top of changes. At this time:
- The fulfilment for your upcoming April commuter order will go forward as usual.
- Regular established pass return and refund policies remain in effect.
- If and when transit and parking providers make changes to their policies in response to COVID-19, WageWorks will work with them to extend those to you.
Please check back regularly – the situation is fluid and the WageWorks Coronavirus Commuter Communication microsite will reflect all policy updates in real time. Additionally, keep in mind that a provider’s policy with WageWorks may be different from what you find on the provider’s own website.
No action from you is needed at this time. However, WageWorks understands that your personal benefits needs may change. If you need to make changes to pending elections, please log in to your account make updates as necessary by your order deadline.
Changes for orders for the LIRR must be made before the 4th of each month. All other changes to transit and parking orders must be made by the 10th of each month.