COVID-19 and 98point6
The coronavirus (COVID-19) situation has continued to evolve, and while these may be uncertain times, 98point6 wants to assure us that they will continue to do all they can to support News Corp employees.
Visits with 98point6 physicians are available to eligible employees and dependents aged 1 and older enrolled in a News Corp medical plan at no cost to PPO or HMO plan participants, and for only $5 for those with a CDHP.
COVID-19 Related Content
News regarding COVID-19 seems to evolve on an hourly basis, which can get overwhelming quickly when you are trying to make informed decisions and recommendations for your employee population. To help keep you up-to-date and educate your employees and their dependents, we have been providing coronavirus related content over the last few weeks. For the most recent information on COVID-19, check out our page which we continuously update with the latest news, frequently asked questions and educational resources.
Overview: Assessment Tool: To quickly address those who may have COVID-19 symptoms or concerns before even setting up their profile or starting a visit, we launched an assessment in the 98point6 app. This overview includes information about using the assessment tool you can share with your population.
Fact Sheet: Start with 98point6: A visit with 98point6 is the best first stop for your population to seek diagnosis, treatment and answers. This one-pager encourages your employees to start with 98point6 to address questions or symptoms they may have, all while avoiding unnecessary exposure.
Fact Sheets: For Families: Facing a new normal, employees with families are taking on the unique challenge of explaining what’s happening to their kids. To help guide the discussion, we created two resources just for families—the first is a parent’s guide to discussing coronavirus, and the second is a coronavirus facts for kids info sheet.
Fact Sheet: COVID-19 Update: 98point6 physicians provided their own coronavirus update to help answer frequently asked questions they’ve been receiving from patients. This fact sheet has tips to help your population stay safe and stay informed, and gives a short overview of COVID-19 including common symptoms.
Facebook Live: COVID-19 Overview
Our Chief Medical Officer, Dr. Brad Younggren, went live on Facebook to give an overview of the coronavirus outbreak and answer real-time questions. A recording of the live event is now available on our web page, and includes information that may be helpful for your population.
Virtual health has quickly moved to the front lines of the COVID-19 pandemic as one of the safest ways to seek care. With an unprecedented number of patients turning to virtual health, many services are experiencing long wait times that are often hours or even days long.
Over the last few weeks, 98point6 has also seen a large influx of patients, and has experienced higher than normal wait times as a result. Regardless of volume, our clinic continues to work hard to ensure each patient receives the high-quality care or reassurance that they need, and is scaling physician and operation teams in anticipation of further visit growth.
As we scale to serve more patients, we want to ensure we are still focused on providing a great patient experience—to us that means being transparent, building trust and setting expectations with our members. To that end, we created an online, public Patient Dashboard that allows everyone to view visit data and wait times of the previous day, so they can better anticipate wait times when seeking care. Additionally, once a patient starts a visit, we are providing a wait time estimate based on current volume.
To expand the reach of primary care and continue to be an affordable and efficient option for our patients, we will no longer be supporting visits through our web browser application starting April 30. This shift in resources will allow us to focus even more on providing the best care to our patients, and we will work directly with the less than 1% of users who have used the web application to transition to the mobile version. As always, diagnosis and treatment can be accessed through our mobile app, 24/7, anywhere employees and their dependents ages 1+ need it.